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Somethin' Sweet

Click here for help regarding sthsweet.com

Order related questions

  • How do I change my shipping address once my order is placed?
  • [STHSW] Can I amend my order after I've placed it?
  • [STHSW] What payment method do you accept?

Products & Stock questions

  • Size Conversion Chart
  • What is the product made of?
  • How to choose the correct shoe size?
  • Why the tags of the products I have received are different than the brand name?
  • How to choose the correct clothing size?

Promos, Discounts & Store Credit

  • Do you have a membership program?
  • Why my membership status has not changed?
  • I forgot to use my membership code, what should I do?
  • How can I see the price in another currency?
  • There were some sales right after I ordered, can I get a refund?
  • Why is my discount code not working?

Returns, Refunds & Cancellations

  • There were some sales right after I ordered, can I cancel and order again?
  • Why did I receive an email saying that my item is sold out?
  • Can I cancel my order?
  • Why is my order 'partially refunded'?

Account / Registration

  • [STHSW] How can I change my email address?
  • [STHSW] I placed an order without creating an account, how can I track my order?
  • [STHSW] How can I create an account?

Shipment & Delivery

  • [STHSWEET] What should I do if my order hasn't been delivered yet?
  • [STHSWEET] How can I change my shipping address?
  • Can I track the delivery of my order?
  • Do you deliver to my country?
  • How long does it take to receive my order?
  • What company do you use for the shipment?
See all 7 articles
Help