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Order related questions
[CHUU] What payment method do you accept?
Shipment & Delivery
Can I request that the postman leave the parcel on my front porch or that it skip the signature requirement?
[CHUU] How much is the shipping?
Why is my order 'Queued for Shipping'
Products & Stock questions
My product is out of stock, what happened?
Returns, Refunds & Cancellations
I received a defective item, what should I do?
I want to return items, what should I do?
Promos, discounts and Gift Cards
Do you have a price adjustment policy?
Account / Registration
[CHUU] How can I change my email address?
[CHUU] I didn't receive the order confirmation email
[CHUU] I cannot connect to my account, it redirects me to the homepage
[CHUU] How can I change my email address?
[CHUU] I placed an order without creating an account, how can I track my order?