Please contact our Customer Service Team before any action is made, along with pictures showing the defect/issue.
1. The item is unworn and unwashed
2. Different than what was ordered (item, color, texture, quality or overall look)
3. Notified us within 5 business days of receiving your package
4. Original tag(s), wrapping(s) or box(es) are intact
All refunds will be made directly back to the corresponding credit card.
CHUU reserves the right to refuse returns when the above conditions are not met.
CHUU reserves the right to refuse products sent back without prior consultation.