We commit to ship your order within 1-12 business days after you placed your order.
At Somethin' Sweet, to guaranty you the best prices, we work mostly with a zero-inventory system. It means that we do not stock the products but we work in close relationship with the suppliers who send us the products as soon as you order it. It means that for some products, we need to wait to receive them from the supplier.
As long as your order is not shipped, it will appear as "unfulfilled" on your account, this is perfectly normal and only means that we did not yet receive every items from your order.
If you wish to have an early update about your order, we invite you to contact us here.
If you are not sure how to calculate the business days you can use this online business days calculator.
If your order is late, we will ship in a first package what we already have and we will ship later, free of charge, a second package with your remaining items. If you do not wish to wait for the late items, you can request to cancel them and we will refund them to your original mean of payment.